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Plan your trip

Visitor Information Centre

Located in the heart of downtown Kingston, the Visitor Information Centre helps visitors make the most of their time in our beautiful city.

Plan your trip

Located in the heart of downtown Kingston, the Visitor Information Centre helps visitors make the most of their time in our beautiful city.

Whether you are planning a weekend getaway, looking for Kingston events, exploring the waterfront, choosing restaurants in Kingston, finding places to stay, or deciding what to do today, our local team can help you build a visit that fits your interests.

Hours of Operation

Monday-Saturday:  9am to 8pm
Sunday: 9am to 7pm

The Visitor Information Centre is completely accessible with a ramp and access to the interior and the back patio.

We’re here to help. For information and assistance, please connect with us:

Visit us for information about Kingston, tickets to our main attractions and shop for unique Kingston Merch!  

Visit our online store link

What the Visitor Information Centre can help you with

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    Things to do in Kingston

    Find attractions, tours, cruises, museums, shopping, family activities, arts, culture, history, and waterfront experiences. Explore things to do.

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    Kingston events

    Discover what is happening in Kingston today, this weekend, and throughout the season, from festivals to live entertainment. See Kingston events.

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    Restaurants in Kingston

    Get recommendations for downtown dining, patios, brunch, breweries, local food, markets, and visitor-friendly places to eat. Discover places to eat and drink in Kingston.

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    Places to stay in Kingston

    Explore Kingston hotels, historic inns, motels, short-term rentals, seasonal stays, and accommodations close to downtown. Browse places to stay.

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    Maps and Guides

    Pick up visitor guides, public washroom information, maps, walking routes, and resources to help you get around Kingston. Find maps and guides.

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    Tickets, tours, and Kingston merch

    Visit us for information about Kingston, tickets to main attractions, and unique Kingston merch.

Maps & guides

Pick up visitor guides, public washroom information, maps, walking routes, and resources to help you get around Kingston.

View all maps and guides link

Visitor Information Centre FAQs

What are the best things to do in Kingston?

The Visitor Information Centre can help you find top Kingston attractions, tours, cruises, museums, restaurants, shopping, waterfront experiences, family activities, and seasonal events.

Where can I find Kingston events this weekend?

Visit us in person or browse the Kingston events calendar for festivals, concerts, markets, sporting events, arts and culture, and things to do in Kingston this weekend.

Where is the Kingston Visitor Information Centre located?

The Visitor Information Centre is located at 209 Ontario Street in downtown Kingston, close to Kingston City Hall, the waterfront, restaurants, attractions, and tours.

Can I get maps and visitor guides in Kingston?

Yes. Stop by for Kingston maps, visitor guides, public washroom information, local recommendations, and help planning your route around downtown Kingston and beyond.

Can the Visitor Information Centre help me find restaurants in Kingston?

Yes. Our team can help you discover restaurants in Kingston, including downtown dining, patios, brunch, breweries, local food, markets, and places near major attractions.

Can the Visitor Information Centre help me find places to stay?

Yes. We can point you toward Kingston hotels, historic inns, motels, short-term rentals, campgrounds, and accommodations that fit your visit.

Can I buy attraction tickets at the Visitor Information Centre?

Yes. Visit us for information about Kingston attractions, tickets to main attractions, tours, and unique Kingston merch.

Is the Kingston Visitor Information Centre accessible?

Yes. The Visitor Information Centre is accessible with a ramp and access to the interior and back patio.

Be part of sustainable tourism

As you explore Kingston, you are able to help us reach our sustainability goals, in a few easy steps.

  • Support local businesses: Kingston is full of unique, locally owned stores.

  • Enjoy local food and beverage at Kingston restaurants and markets.

  • Support local artisans and makers.

  • Be considerate of others in cultural spaces, historic sites, and local neighbourhoods.

  • Walk, ride a bike, or use local transit. Take advantage of Kingston’s walkable downtown and waterfront trail.

  • Bring your own water bottle and fill it up at one of Kingston’s many public water refill stations/fountains.

  • Bring your own tote bag for your purchases.

  • Use the recycling depots and waste bins located in public spaces throughout Kingston.

  • When exploring local conservation areas and natural habitats, stay on marked trails, do not disturb plants or wildlife, and leave no litter behind.

  • Observe cultural heritage sites and traditions with care and consideration.

  • Be mindful of local customs and social etiquette.

  • Use the water and energy reduction options at your accommodation.

  • Leave a Google review of the Visitor Information Centre/other places to share what sustainable resources you found useful in Kingston, to help future visitors.

Need help finding resources? Feel free to ask staff at the Visitor Information Centre staff or your hotel.

Help Kingston reach its sustainability goals…both for your future visits and for future generations.

Local businesses and organizations support Kingston’s sustainability goals in several ways, including:

  • Rainbow Registered certification by Canada’s 2SLGBTQI+ Chamber of Commerce that they provide safe and inclusive experiences for all visitors

  • Ontario By Bike certification indicating they offer a range of amenities to cycling tourists

  • Green Key certification showing they are recognized for their sustainability standards as an accommodation

  • Feast On certification indicating they are committed to using local and Ontario food and beverage

  • Lionhearts Food Reclamation & Redistribution program participation, showing that they work locally to reduce food waste while addressing food insecurity

Are you a business or organization that wants to get involved? Check out five programs and initiatives to improve your sustainable and inclusive business practices.