Accessibility in Kingston

Accessible Kingston experiences

Many Kingston experiences allow companions accompanying a visitor with a disability complimentary admission when their assistance is necessary. 

• Agnes Etherington Art Centre
• Bellevue House
• Kingston Haunted Walk – Original Haunted Walk – call to book, companions receive free admission
• Kingston Visitor Information Centre – completely accessible with a ramp and access to the interior and the back patio
• Museum of Healthcare
• Fort Henry
• MacLachlan Woodworking Museum
• Kingston Penitentiary Tours
• Pumphouse Museum
• The Screening Room
• Kingston 1000 Islands Cruises

Accessible tours in Kingston

Kingston Penitentiary

Inclusive tours: accessible tour options for persons with vision loss and mobility needs integrated into the tour times.

ASL Tours: for American Sign Language (ASL) tours, a full tour script is available to visitors with ASL needed. If this is sufficient for your needs, purchase tickets online and request the tour script upon arrival.

French and other language tours: tours in French and other languages are available upon request.

Fort Henry

Accessible tours vary from building to building at Fort Henry. A number of the historic buildings are either accessible or partially accessible (i.e. main floors) to all visitors. In some cases, access is through an alternative entrance.

Complimentary wheelchairs are available for loan upon request at the ticket area. 

Pumphouse Museum

Sensory-friendly experiences are supported by the PumpHouse. They provide a positive museum experience to visitors who may benefit from a more relaxed environment. This includes, but is not limited to, adults and/or children with Autism Spectrum Disorder, sensory processing delays, epilepsy, dementia, developmental disabilities, and learning disabilities.

Murney Tower

Offers a fully immersive audio tour for those who can’t access the tower due to accessibility, who need visual cues and navigational instructions to complement their museum experience, and who want to explore the tower from the comfort of their own homes.

The audio tour is available onsite as well as online.

Access 2 Cards

The Access 2 card is for people of all ages and types of permanent disabilities who require the assistance of a support person at participating entertainment, cultural, and recreational venues across Canada. The service is available in Kingston at participating venues.

A support person is an adult who accompanies a person with a permanent disability to assist with services that are not provided by the employees at the participating venue, such as assistance with eating, administering medication, communication, and use of the facilities.

View participating Kingston businesses

Transportation

• Kingston Transit: majority of routes are served by accessible buses which are low-floor with kneeling capability. All buses have ramps or lifts with audible and visual warning alarm indicators and dedicated mobility aid spaces.
• Kingston Access Bus is available for visitors to Kingston who have a disability as per the Accessibility for Ontarians with Disabilities Act that prevents you from using traditional transit services.
• Accessible Taxis: City Taxi at 613-542-3333 or Amey’s Taxi at 613-546-1111 have on-demand accessible taxis.
• Hulpr: high-quality rides and accompaniments to support a wide range of needs. Call the team at 613-329-0484 or email careteam@hulpr.ca
• Accessible Parking in Kingston: there are short-term use accessible parking options available for both on-street and off-street parking in facilities across the city. 

Additional accessibility information

For more information regarding the City of Kingston’s Accessibility Plan, submitting accessibility barrier reports, and detailed accessible parking options, please visit their website.

Looking for accessible accommodations? Visit the Stay section of our website to view options.