Transportation
- Kingston Transit: All routes are served by accessible buses which are low-floor with kneeling capability.
- Kingston Access Bus offers specialized, non-emergency medical and community transportation.
- Accessible Taxis: City Taxi at 613-542-3333 or Amey’s Taxi at 613-546-1111 have on demand accessible taxis available.
- Hulpr: high-quality rides and accompaniments to support a wide range of needs. Call the team at 613-329-0484 or email careteam@hulpr.ca
- Accessible Parking in Kingston: A number of accessible parking options are provided both on-street and off-street in parking facilities across the City for short term use.
Accessible Kingston Experiences
Many Kingston experiences allow companions accompanying a visitor with a disability complimentary admission when their assistance is necessary for the party with a disability to visit the site.
- Agnes Etherington Art Centre
- Bellevue House
- Kingston Haunted Walk – Original Haunted Walk – call to book: companions receive free admission
- Kingston Visitor Information Centre – completely accessible with a ramp and access to the interior and the back patio
- Museum of Healthcare
- Fort Henry
- MacLachlan Woodworking Museum
- Kingston Penitentiary Tours
- Pumphouse Museum
- The Screening Room
- Kingston 1000 Islands Cruises
Accessible Tours in Kingston
Kingston Penitentiary
Inclusive tours: accessible tour options for persons with vision loss and mobility needs integrated into the tour times.
ASL Tours: For American Sign Language (ASL) tours, a full tour script is available to visitors with ASL needed. If this is sufficient for your needs, purchase tickets online and request the tour script upon arrival.
French and Other Language Tours: Tours in French and other languages are available upon request.
Fort Henry
Accessible tours vary from building to building at Fort Henry. A number of the historic buildings are either accessible or partially accessible (i.e. main floors) to all visitors. In some cases, access is through an alternate entrance.
Wheelchairs are available for loan upon request at the ticket area. There is no charge.
Pumphouse Museum
Sensory friendly experiences are supported by the PumpHouse. We wish to provide a positive museum experience to visitors who may benefit from a more relaxed environment. This includes, but is not limited to, adults and/or children with Autism Spectrum Disorder, sensory processing delays, epilepsy, dementia, developmental disabilities and learning disabilities.
Murney Tower
Offers a fully immersive audio tour for those who can’t access the tower due to accessibility, who need visual cues and navigational instructions to complement their museum experience, and who want to explore the tower from the comfort of their own homes.
The audio tour is available onsite as well as online.
Accessible Kingston Hotels
Ambassador Hotel and Conference Centre
Two designated accessible parking spaces with accessible rooms available.
Holiday Inn Kingston Waterfront
Two designated accessible parking spaces with accessible rooms including roll-in showers.
Holiday Inn Express and Suites Kingston
Two designated accessible parking spaces with accessible rooms available.
Kingston Stop Gap Program
The following businesses are equipped with StopGap access ramps through the StopGap Kingston Community & School Ramp Project. StopGap ramps are meant to be used on an ‘as needed’ basis to ensure everyone’s safety and comply with municipal bylaws.
Participating Businesses
Amber Room
34 Princess Street
613-544-4197
Black Dog Pottery
58 Queen Street
613-544-7589
Kingston Coffee House
322 King Street
613-531-7994
Delightfully Different Tea Room
197 Wellington Street
613-766-5966
Geneva Crepe Bistro
297 Princess Street
613-507-0297
Martello Gallery
203B Wellington Street
613-767-2966
Metalworks
352 King Street
613-544-5078
Salon 296
296 Bagot Street
613-549-2888
The Public House
343 King Street
613-766-9296
Runners Choice
56 Brock Street
613-542-2410
Beavertails
20 Market Street
613-542-8432
The Cooperators
1699 Bath Street
613-384-7899
Kingston Olive Oil Company
62 Brock Street
613-546-5483
Heel Boy
212 Princess Street
613-544-3203
Print 3 Kingston
308 Bagot Street
613-777-6242
Avenue Florist
343 Portsmouth Ave
613-531-8700
Bella Bistro
4050 Bath Road
613-634-4050
Copper Penny
240 Princess Street
613-548-0425
Pita Pit
421 Princess Street
613-545-0122
Elm Cafe
303 Montreal Street
613-767-8999
Amadeus Cafe
170 Princess Street
613-546-7468
Wright Cut Family Hair Care
1478 Unity Road Unit 5
613-900-7456
Pita Pit
500 Gardiners Road
613-634-6611
Chartreuse Flower Works
577 Division Street
613-329-9443
Open Studios
39-1 Montreal Street
613-766-2755
Access 2 Cards
The Access 2 card is for people of all ages and types of permanent disabilities who require the assistance of a support person at participating entertainment, cultural and recreational venues across Canada.
A support person is an adult who accompanies a person with a permanent disability to assist with services that are not provided by the employees at the participating venue, such as assistance with eating, administering medication, communication and use of the facilities.
Additional Kingston Accessibility Information
For more information regarding the City of Kingston’s Accessibility Plan, submitting accessibility barrier reports, and detailed accessible parking options, please visit their website.
