Accessibility in Kingston


  • Kingston Transit: All routes are served by accessible buses which are low-floor with kneeling capability.
  • Kingston Access Bus offers specialized, non-emergency medical and community transportation.
  • Accessible Taxis: City Taxi at 613-542-3333 or Amey’s Taxi at 613-546-1111 have on demand accessible taxis available.
  • Hulpr: high-quality rides and accompaniments to support a wide range of needs. Call the team at 613-329-0484 or email
  • Accessible Parking in Kingston: A number of accessible parking options are provided both on-street and off-street in parking facilities across the City for short term use.

Accessible Kingston Experiences

Many Kingston experiences allow companions accompanying a visitor with a disability complimentary admission when their assistance is necessary for the party with a disability to visit the site.

Accessible Tours in Kingston

Kingston Penitentiary

Inclusive tours: accessible tour options for persons with vision loss and mobility needs integrated into the tour times.

ASL Tours: For American Sign Language (ASL) tours, a full tour script is available to visitors with ASL needed. If this is sufficient for your needs, purchase tickets online and request the tour script upon arrival.

French and Other Language Tours: Tours in French and other languages are available upon request.

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Fort Henry

Accessible tours vary from building to building at Fort Henry. A number of the historic buildings are either accessible or partially accessible (i.e. main floors) to all visitors. In some cases, access is through an alternate entrance.

Wheelchairs are available for loan upon request at the ticket area. There is no charge.

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Pumphouse Museum

Sensory friendly experiences are supported by the PumpHouse. We wish to provide a positive museum experience to visitors who may benefit from a more relaxed environment. This includes, but is not limited to, adults and/or children with Autism Spectrum Disorder, sensory processing delays, epilepsy, dementia, developmental disabilities and learning disabilities.

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Murney Tower

Offers a fully immersive audio tour for those who can’t access the tower due to accessibility, who need visual cues and navigational instructions to complement their museum experience, and who want to explore the tower from the comfort of their own homes.

The audio tour is available onsite as well as online.

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Accessible Kingston Hotels

Holiday Inn Kingston Waterfront

Two designated accessible parking spaces with accessible rooms including roll-in showers.

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Holiday Inn Express and Suites Kingston

Two designated accessible parking spaces with accessible rooms available.

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Kingston Stop Gap Program

The following businesses are equipped with StopGap access ramps through the StopGap Kingston Community & School Ramp Project. StopGap ramps are meant to be used on an ‘as needed’ basis to ensure everyone’s safety and comply with municipal bylaws.

More Information

Participating Businesses

Amber Room
34 Princess Street

Black Dog Pottery
58 Queen Street

Kingston Coffee House
322 King Street

Delightfully Different Tea Room
197 Wellington Street

Geneva Crepe Bistro
297 Princess Street

Martello Gallery
203B Wellington Street

352 King Street

Salon 296
296 Bagot Street

The Public House
343 King Street

Runners Choice
56 Brock Street

20 Market Street

The Cooperators
1699 Bath Street

Kingston Olive Oil Company
62 Brock Street

Heel Boy
212 Princess Street

Print 3 Kingston
308 Bagot Street

Avenue Florist
343 Portsmouth Ave

Bella Bistro
4050 Bath Road

Copper Penny
240 Princess Street

Pita Pit
421 Princess Street

Elm Cafe
303 Montreal Street

Amadeus Cafe
170 Princess Street

Wright Cut Family Hair Care
1478 Unity Road Unit 5

Pita Pit
500 Gardiners Road

Chartreuse Flower Works
577 Division Street

Open Studios
39-1 Montreal Street

Access 2 Cards

The Access 2 card is for people of all ages and types of permanent disabilities who require the assistance of a support person at participating entertainment, cultural and recreational venues across Canada.

A support person is an adult who accompanies a person with a permanent disability to assist with services that are not provided by the employees at the participating venue, such as assistance with eating, administering medication, communication and use of the facilities.

View Businesses

Additional Kingston Accessibility Information

For more information regarding the City of Kingston’s Accessibility Plan, submitting accessibility barrier reports, and detailed accessible parking options, please visit their website.